Terms and Conditions

1. About the Website

District Drainage & Water operates an information, guide, and enquiry matching platform for drainage services across selected Dorset & Hampshire locations.

• Trading Name: District Drainage & Water
• Contact Email: team@districtdrainageandwater.com

2. Acceptance of Terms

By accessing or using our website, submitting an enquiry, or using our interactive tools, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our website.

3. Information-Only Nature of Website Content

All articles, guides, pricing estimates, and service descriptions on this website are provided for general informational purposes only. They do not constitute technical, engineering, or legal advice.

4. Enquiry Submissions & Introductions

Submitting a form or callback request on this website is a request for information or an introduction to a local drainage provider. It does NOT constitute a binding contract, service agreement, or guaranteed job booking.

5. Accuracy of Information Supplied by You

You agree to provide true, accurate, current, and complete telephone numbers, email addresses, and location details. Supplying false contact information or fraudulent requests may result in immediate request cancellation.

6. No Guarantee of Service Availability or Attendance

We do not guarantee that an independent drainage contractor will be available in your location at any specific time or within a specific response window.

7. Emergency Advice & Statutory Authorities

This website is not an emergency response dispatch service for severe environmental, public sewer, or life-threatening hazards. In the event of public sewer flooding or statutory drainage emergencies, you should contact Wessex Water & Southern Water (0800 0778 778) or the relevant local council or emergency service.

8. Independent Drainage Contractors

Attending drainage engineers are independent contractors. Any work agreement, physical inspection, quote, invoice, or warranty is formed directly between you and the attending service provider. We are not a party to contractor work agreements.

9. Intellectual Property

All intellectual property rights in the website design, copy, graphics, code, and content belong to District Drainage & Water or its licensors. You may not reproduce, redistribute, or scrape content without prior written permission.

10. Acceptable Use and Prohibited Submissions

You agree not to use the website for unlawful purposes, send spam or automated submissions, introduce viruses, or attempt unauthorized access to platform databases.

11. Limitation of Liability

To the maximum extent permitted by UK law, District Drainage & Water shall not be liable for any indirect, consequential, or economic loss arising from website downtime, contractor actions, or reliance on website information.

12. Governing Law and Jurisdiction

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Details

If you have questions regarding these Terms and Conditions, please email our team at team@districtdrainageandwater.com.